Response status codes
Code |
Description |
Possible causes |
001 |
Unknown API Request ID |
Request ID does not exist. Request ID does not exist for this user (but exists for other users). Reporting is delayed (the 2FA request cannot be found until reporting catches up). |
010 |
Waiting for challenge to be solved |
Listed as “Pending” in reporting. |
020 |
Challenge solved (Listed as “Success” in reporting) |
Used for Secure Pin and Grid. |
030 |
Challenge not solved, try again |
Only applies to Secure Pin, where incorrect PIN was entered. |
050 |
Challenge time exceeded (Listed as (“Timeout” in reports) |
The end-user has taken too long to respond. |
051 |
Challenge failed, maximum attempts reached (Listed as “Unsuccessful” in reporting) |
The end-user has exceeded the number of attempts to solve the challenge. |
052 |
Message delivery failed (listed as “Failed” in reports) |
SMS message could not be delivered due to various possibilities (e.g. bad number, routing error, mobile operator delivery error). |
053 |
Internal error, request new challenge |
Grid system failure, please retry. |
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