Supported content types

The table below shows the supported content types for the contentType parameter as mentioned in the “Sends one or more messages” and “Upload media file for One API” sections of the API Reference page.

Note: WhatsApp (on inbound (MO) message) can at any time implement any new supported content types or codes – the customer would need to dynamically handle this.



Supported content types


audio/acc, audio/mp4, audio/amr, audio/mpeg, audio/ogg, codecs=opus

Note: The base audio/ogg type is not supported.


application/pdf, application/msword, application/vnd.ms-powerpoint, application/vnd.ms-excel, text/plain


image/jpeg, image/png


video/mp4, video/3gpp


  • Only H.264 video codec and AAC audio codec is supported.
  • Only videos with a single audio stream are supported.

Voice notes

audio/acc, audio/mp4, audio/amr, audio/mpeg, audio/ogg, codecs=opus



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