Loader

Getting started

Our Campaign Manager tool is available on all our platform packages.


What is Campaign Manager?
Campaign Manager is a web-based tool that lets you create, send, and manage custom SMS campaigns with no coding or developer support required.
 
This tool is ideal for sending out announcements, reminders, alerts, event information, quick polls, and notifications with just the click of a button. It does not require any integration or implementation and is provisioned automatically via the Clickatell Customer Portal.
 

For detailed information on how to set up and use the product, see the user guide here.

 

 
 
 
What channels are supported?
Businesses can send campaigns to their customers on the following messaging channels:
  • SMS
 
What features are included?
  • Campaign Management (new campaign, campaign templates, scheduling).
  • Opt-In/Opt-Out Management (keywords, manage subscribed/unsubscribed numbers, new subscriber alerts).
  • Contact & List Management (add, import/export, edit contacts, and manage distribution lists/groups).
  • Subscription Management (set up & manage sent number and manage top-ups).
  • User Management (add, edit, delete users, manage user roles & permissions).
  • Reports/analytics (generate logs for inbox and outbox).
  • Tools (create short links, click counter, export short links, non-GSM character checker).
 
What can Campaign Manager do for you?
  • Provide mobile customer engagement for your business.
  • Enable you to onboard, set up, and execute campaigns immediately without integration.
  • Allow you to engage with your customers via two-way communication.
  • Track the progress and performance of your campaigns online.
  • Send auto replies.
  • Send single and bulk SMS messages.
  • Schedule messages using a calendar functionality.
  • Manage groups and contacts.
  • Manage SMS keyword opt-ins and web widget opt-ins.
  • Opt-out management.
  • Bitly URL shortening integration and click-through reporting.
  • Create and use templated messages.
  • Access a message inbox.
  • View delivery logs.
  • Bulk address look-up.
  • Check for non-GSM characters.
  • High volume deliverability (50 Transactions Per Second – for more contact your account manager).
  • Performance reporting.

 

Contact our Sales Team to find out more about using Campaign Manager!

 

Channels

Find the most up-to-date information about the channels available to communicate with your clients.

SMS

Enable any application, website or system to facilitate local or international one- or two-way SMS communication via an easy one-step integration with our HTTP API.

Documentation
One API

Communicate with your mobile customers via multiple communication channels with a single integration. You can send and receive messages on both WhatsApp and SMS without the overhead of programming individual channels.

Documentation
WhatsApp

As an authorized WhatsApp Business Solution Provider, we assist you in applying for a WhatsApp Business account and number. Integrate with other powerful features available on our platform via our One API.

Documentation

Products

Find the most up-to-date information about the products we offer and how to elevate your engagement with customers.

Chat 2 Pay

Send payment requests to customers via chat for secure, contactless payment experiences.

Documentation
Chat Desk

An easy-to-use web-based application that enables real-time communication with your customers via a single web interface.

Documentation
Chat Flow

A web-based application that allows you to quickly and collaboratively design and deploy conversational experiences across multiple chat applications and connect it to your organization's core functional APIs.

Documentation
Campaign Manager

An online tool that allows you to create a custom SMS campaign within minutes - no coding or developers required.

Documentation

Marketplace

Find the most up-to-date information about Clickatell's Marketplace and how you can utilize it for the distribution and payment acceptance of digital products.

Bank Interfaces API

An explanation of the way Clickatell and banks interact with one another when dealing with purchases. 

Documentation
Transact Result API

Initiates the delivery of the transaction result for a purchase that was made through Clickatell after Clickatell facilitated the dispensing of the product.

Documentation
Reserve and Transact API

Initiates a purchase and fund reservation request to Clickatell.

Documentation
Security Service API

Request authentication tokens to use in all other Clickatell API calls.

Documentation
Transact

A cloud-based platform that allows for the distribution and payment acceptance of multiple digital products.

Documentation
Product Lookup API

Confirm a product's configuration and attributes.

Documentation
In-Flight Transaction Check API

Used prior to a purchase instruction to confirm that no similar transaction is in progress.

Documentation
User Transaction Lookup API

Identify if a new transaction is similar to one of the user's recent transactions so the response details can be used to pre-emptively complete the current transaction details.

Documentation
Customer Account Validation API

Validate a customer's bill payment account number prior to submitting the bill payment purchase request to the vendor.

Documentation
MNO Lookup API

Derive the specific mobile network operator (MNO) for the specified MSISDN.

Documentation
Token Lookup API

Look up tokens/vouchers to present back to the buyer/customer who purchased token-related products via Clickatell's platform.

Documentation
Notifications API

Send notifications to buyer/recipient using different channels.

Documentation
Transaction Lookup API

Used after a purchase to confirm the transaction status.

Documentation
Financial Terms Lookup API

Display the correct fee and settlement amounts as per the contractual agreement for the SKU being purchased.

Documentation
Transact API

Initiates a purchase request to Clickatell.

Documentation

Other Resources

Ask the Community

Visit Stack Overflow to join our community of developers and find the answer you need

Contact Support

Contact our support team and one of our agents will be in touch with you to answer any questions you have