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Why am I not receiving my test SMS messages?

Once you’ve configured an integration for testing in our Sandbox environment, you need to ensure that your test number is linked to the integration before messages will be delivered to your test phone number. Submitting test messages to a destination other than the test phone

When configuring an integration for testing in your Sandbox environment, you need to ensure that test numbers are added to your account before you will be able to send test messages. Submitting test messages to a destination other than the test phone numbers registered, will return a simulated response which emulates what the response will look like in your system.  

 To confirm the test numbers on your account, navigate to My Workspace –> Test Phones. All your active test phones will be displayed in the table. Note that if your test phone has an ‘Unverified’ status, you will not be able to send messages to this phone number. You can also add and remove test phones from here. 



 

 

 

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