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Getting started

This guide is an easy-to-read introduction on the way clients can view their configured product details and attributes.


Why use this API?

The Product Lookup API can be used by clients to confirm their product configuration and attributes.

Note: The Product lookup API will only return Products/SKUs configured for the specific client initiating the request. This will be a subset of all the products available on the Transact platform. Contact your account manager if you would like to know more about other Products/SKUs available on the Transact platform.


Participating parties
  • Clickatell
  • Client

For definitions of each, see here.


Getting started with the Product Lookup API

To interface with Clickatell, the following needs to be set up, configured and tested:


Step 1: Integrate with Security Service API
  • Follow the instructions in the Security Service API quick-start guide to request a token with your client_secret and client_id
  • Use the API_key and access_token in the following request (Step 2)

Step 2: Call Product Lookup API (this API)
  • Add the API_key and access_token to the request header
  • Use the client_id supplied during integration
  • Use one or more of the following fields if you want to restrict the Product Lookup response:
    • includeInactive
    • channelId
    • productTypeId
    • productId
    • vendorId

 

Notes

The following API calls are not discussed in this document as they form part of the respective API’s documentation as indicated below:

 

A high-level view of this interface is illustrated below:

 

 

 

For a list of all roles-players/stakeholders involved in the purchasing process, see here. 

 

Read more:

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One API

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WhatsApp

As an authorized WhatsApp Business Solution Provider, we assist you in applying for a WhatsApp Business account and number. Integrate with other powerful features available on our platform via our One API.

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Products

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Chat 2 Pay

Send payment requests to customers via chat for secure, contactless payment experiences.

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Chat Desk

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Chat Flow

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Campaign Manager

An online tool that allows you to create a custom SMS campaign within minutes - no coding or developers required.

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Find the most up-to-date information about Clickatell's Marketplace and how you can utilize it for the distribution and payment acceptance of digital products.

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Bank Interfaces API

An explanation of the way Clickatell and banks interact with one another when dealing with purchases. 

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Transact Result API

Initiates the delivery of the transaction result for a purchase that was made through Clickatell after Clickatell facilitated the dispensing of the product.

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Reserve and Transact API

Initiates a purchase and fund reservation request to Clickatell.

Documentation
Security Service API

Request authentication tokens to use in all other Clickatell API calls.

Documentation
Transact

A cloud-based platform that allows for the distribution and payment acceptance of multiple digital products.

Documentation
Product Lookup API

Confirm a product's configuration and attributes.

Documentation
In-Flight Transaction Check API

Used prior to a purchase instruction to confirm that no similar transaction is in progress.

Documentation
User Transaction Lookup API

Identify if a new transaction is similar to one of the user's recent transactions so the response details can be used to pre-emptively complete the current transaction details.

Documentation
Customer Account Validation API

Validate a customer's bill payment account number prior to submitting the bill payment purchase request to the vendor.

Documentation
MNO Lookup API

Derive the specific mobile network operator (MNO) for the specified MSISDN.

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Token Lookup API

Look up tokens/vouchers to present back to the buyer/customer who purchased token-related products via Clickatell's platform.

Documentation
Notifications API

Send notifications to buyer/recipient using different channels.

Documentation
Transaction Lookup API

Used after a purchase to confirm the transaction status.

Documentation
Financial Terms Lookup API

Display the correct fee and settlement amounts as per the contractual agreement for the SKU being purchased.

Documentation
Transact API

Initiates a purchase request to Clickatell.

Documentation

Other Resources

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