Why use this API?
Clickatell’s RESTful-based One API can help reduce the cost of development and assist you with scaling your messaging. It allows you to communicate with your mobile customers on multiple communication channels with a single integration. Using the One API, you will be able to send and receive messages on both WhatsApp and SMS without the overhead of programming individual channels. One API makes your implementation future-proof as we continue to add support for additional channels to the Clickatell platform.
Encryption can be configured and enabled for secure messaging needs. Unified reporting also allows for a single view of all your messaging activity regardless of the channel.
Message types available for each available channel:
|Plain text with URL support||No||Yes|
When to use this API
Use the One API if you want to engage with customers via both WhatsApp and SMS channels, or are planning to scale your messaging and add more channels in the future as they become available. With One API you only need to integrate once and Clickatell handles the interpretation of all the different channel requirements.
Getting started with the One API
- Create, verify, and log in to your Clickatell account
- Create a new channel setup – you have the opportunity to configure a One API integration whenever you add a new SMS or WhatsApp setup in your account
- View and edit One API integrations
- Promote your integration onto the Production environment
For more information on using the API, see the One API Reference document.
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